This article is intended for the beginning to intermediate computer user. The steps in this article may help isolate the problem if you receive an error message when you install or start the product or if the application crashes or closes unexpectedly. These applications and services can sometimes cause interference when you install or run Office for Mac. These programs include basic system processes, antivirus software, system utilities, and other software. When you start your operating system by using a normal startup, several applications and services start automatically and then run in the background. This kind of startup is known as a 'clean startup' or 'Safe Boot.' This article describes how to start your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with Microsoft Office for Mac applications.
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